I had a very average experience at this property. Check in was quick, but they did not even acknowledge my elite status. I understand it’s merely a Hampton Inn, but at the very least they could have thanked me for my previous business. I was instantly reminded why I had moved my business travel to Marriott during check in but on this trip I was with a group of friends on personal travel and this is where they chose. My room had a few issues. First off, the AC unit had some sort of mechanical issue. It was so noisy it made it nearly impossible to sleep with it on. Second, the exhaust fan in the bathroom did not work. Third, the doors to the rooms do not close gently, they slam shut all throughout the night. The breakfast was okay, but definitely nothing special. The employees that handled my checkout were much more friendly than the ones who checked me in.

Hampton Inn Done Right Over the last several decades, my wife and I have stayed in Hampton Inns all over the US from Key West to Seattle, Portland Maine to San Diego. Of all we have had occasion to use, this one is among the very best. The facility is clean. The staff seems competent and proficient in this jobs--from the registration desk to the housekeeping and maintenance staff. Without fail, the staff was friendly and welcoming. They genuinely seemed to like their jobs. By Hampton Inn standards, the breakfast was outstanding. The only downside was a bit of I-40 noise at times, but this was not problematic with air conditioner fan white noise. I suggest you specifically ask for a room on the opposite side of the building from the interstate.

The hotel seems safe, was easy to check in, and staff was helpful

The rooms are clean.

EXTREMELY UNSAFE!! BEWARE!! Staff gave me a key to someone else’s room, so I walked in on them! Then the next day, the staff gave someone else a key to my new room and TWO more people walked in on me!!! One of them being at midnight! The staff did NOT care about this unsafe situation. The manager begged me to remove my previous review and promised to add extra Honors points. This did NOT happen and now he is ignoring all my calls/voicemails. STRONGLY SUGGEST AGAINST THIS HOTEL!!!

The hotel is nice, though the powdery smell is a bit overwhelming on the first floor. Rooms are spacious, well maintained, and clean. Contactless check-in and key on the app didn't work the 4 days we were there. The body wash provided in the shower ran out on our 2nd day. Housekeeping didn't come in until our 3rd day and filled it then.

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I have already given my review...Place was excellent..this was my 2nd stay I'm the past 2 years. First one in Wake Forest & now this place. Love the rooms & hope to visit again..Beds were hard & comfy like which I like...

Had the pleasure of staying at this hotel for 6 nights. Rooms were quiet though we were so close to the airport. Breakfast was a typical Hampton Inn breakfast full waffle station, eggs daily with a meat, yogurt, cereal, among other choices. Each morning I went downstairs I was welcomed with smiles from the staff and a good morning. We used the pool also, which towels were provided outside and the pool was clean. The hotel was sold out almost every day we were there yet it was clean, and there was plenty of parking. The ladies at the front desk were always super helpful and polite. Definitely would stay here again if we are in the area.

Everyone was very kind. 1 night stay. Very clean and updated, no complaints. Close to the highway exits. Lots of restaurants nearby. Will definitely stay again

Friendly atmosphere.

Saturday morning 7/24 I was standing in the area to get breakfast at 2 minutes before 10am. The two members serving breakfast that morning walked in and said "we are closed". The door was closed. I was afraid they had locked me in. I asked could I get something right quick as I get out. They said we're closed. I was allowed to get a cup of orange juice. An employee, Ms Josie, saw I was talking with the lady at the front desk about it. Like a super hero she opened the door, walked in the area, and fixed me a plate. So breakfast at Hampton is 6 - 10am. At 10am you will be put out even if you are there two minutes before 10.

Ok, hotel.

Clean with friendly staff Staff wonderful and clean room. The wifi was down but our stay was short so that wasn't a big issue. Our room did have a noisy air conditioner. It worked just fine but sounded like a whistling teakettle, a constant noise which made it difficult to fall asleep.

Ok room. A/C runs constantly with no auto fan, but the air was cool. One of the two elevators was not working. Had good water pressure, and the room was clean. ||However, when I went down with American, United States Dollars, they would not accept cash for a bag of chips. I had to either put it on my room and risk getting fired, or I could give them my personal account numbers for a credit card. (My company card covers the room, and would still get me fired.) I pay cash for everything except major expenses. ||I have a lot of work in this area, but I will not be staying here.

Average, but disappointing. Ok room. A/C runs constantly with no auto fan, but the air was cool. One of the two elevators was not working. Had good water pressure, and the room was clean. However, when I went down with American, United States Dollars, they would not accept cash for a bag of chips. I had to either put it on my room and risk getting fired, or I could give them my personal account numbers for a credit card. (My company card covers the room, and would still get me fired.) I pay cash for everything except major expenses. I have a lot of work in this area, but I will not be staying here.

The friendliness off the staff is second to absolutely none! The rooms were clean and big enough for my twin sons, husband & me. And breakfast options kept everyone happy, I can't even do that at home. The first time we stayed at this location was because I had a friend in town from the west coast & it was easier to stay in Greensboro, than drive from Fayetteville to see her daily. My husband works in Greensboro though, a few minutes away, so it worked out amazing to be there. That said we scheduled another trip & I booked the wrong type of room & they were accommodating enough to fix it a few hours before our arrival. If you have to be in Greensboro & need a place to stay with friendly staff, this is your only choice!

Staff was very friendly, both when we arrived and in the morning.Room was clean. We all slept well.The breakfast was ok. Some Hiltons are a little better than others.

Staff here is really awesome, friendly helpful. I highly recommend this for your stay!

I wish I would have read the reviews before booking. I canceled my reservation and they said I was not in the system and never stayed. they still charged me1 for the night and didn't even try to refund my money and was nasty about it. poor customer service. I don't recommend you stay. find somewhere else.

I wish I had read the reviews before booking. I canceled my reservation, and they said I was not in the system and never stayed. they still charged me any for the night and didn't even try to refund my money and was nasty about it. poor customer service. I don't recommend you stay. find somewhere else.

Terrible customer service I wish I would have read the reviews before booking. I canceled my reservation and they said I was not in the system and never stayed. they still charged me1 for the night and didn't even try to refund my money and was nasty about it. poor customer service. I don't recommend you stay. find somewhere else.

We were denied service after traveling 10 hours with my Service Dog (seizure alert) by the Desk Clerk who wasn’t wearing a name badge. He stated that he needed to see credentials for my Service Dog and then tried to charge a “pet fee” for him. We refused to accept that and told him he was violating ADA Regulations. Their policy clearly states that Service animals are exempt from any fees. When we got upset, he told us he was REFUSING SERVICE TO US! We were DISCRIMINATED AGAINST because of my Seizure Alert Service dog. This location also accepts pets! This has been reported to ADA, Hilton and the General Manager, Ryan Sims. Still NOTHING has been done to rectify this situation! Not worth staying here! They’re rude and in unaccepting of people with Disabilities! BEWARE

A little hidden and hard to get to. Pleasant clean place. I wasn't there long.

We stayed here in May for a family wedding. Only 10 minutes from the airport and a very welcoming, professional staff that greated us upon arriving letting us know about the amenities the hotel offers. The room was clean and comfortable. The ice machine was out of order on our floor but otherwise all was terrific. Would recommend this hotel afain.

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I came to Greensboro on May 11th for my sister's college graduation. We drove down from NY and when I found out there was an issue with the room I was devastated. I believe the managers name was Stephanie (I should've wrote this review sooner)...not only did she SAVE my entire day but she made my trio so much better. Thank you for your kindnesses and all of your help. We didn't didnt to check out the pool but breakfast was great and the rooms were very clean and comfortable. I'll definitely be back!

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Just Excellent service

Not a Hilton level location. You have to request service of your room or else they won't clean your room. Breakfast is bare minimum. Digital Key system isn't available in this location even though it will prompt you to "wait for a moment as digital key is being generated. There are other hotels in this area that I'm sure would be much better.So disappointed.

The staff were great, the property itself has an odd feel to it. Noticed the complete lack of vending machines through the entire building.

Booking mix-up, but excellent customer service saved the dayThere was some kind of disconnect with our online reservation at the Hampton Inn, but the receptionist went above and beyond to fix the problem and get us settled in two rooms. The breakfast was also really good. The only thing I wasn't a fan of were the eggs (but hey, I'm spoiled with fresh eggs at home!). I did learn hotels (at least the staff) are not fans of the online discount sites and gave us a tip. Most of the time you can get the same deal by calling the hotel. Not online. But old school calling if the price does not match just be honest and tell them what you are seeing on whatever site you're using

Rooms need to be more updated

This our stop for the night it’s close enough to the airport that one that fly’s in can speed the night with us. Or if you want to pick them up in the morning on your way back on the road. We all love the rooms which are Clean, friendly staff and we love the breakfast bar that’s included! Plus get a good nights sleep no loud noises. I recommend staying here.

Awesome stay!!!

Great customer service. Every staff member was courteous and friendly. The room was comfortable and spacious. Being pet friendly was perfect for my family. Breakfast was great!

very nice staff always ready to lend a hand or a ( bottle of water ) hehehehe, only one will understand the joke.nice location well insulated against noise and clean. Very agreeable stay.

If you stay here DO NOT leave any valuables in car, 2 of my coworkers had there windows knocked out and belongings stolen (our company brings the hotel a lot of revenue, you would think they could afford a security company to patrol night shift, JUST SAYING)

Great place and friendly staff. It was also very clean. My family would definitely chose this location if we needed to stay in the area.

Nikki at the front desk was amazing and super wonderful. Made the stay and was very helpful.The rest of the staff were also very kind and friendly.Great experience and my favorite Hampton Inn by far.Nikki - miss you already. Thank you for being so kind and cheerful🙏

Good service and location, but our bathroom door didn't close all the way, the 'hot water' up front for tea was cold, and the elevator was rickety. Just small nitpicks tho.

Arrived late night, due to airport delays. The receptionist was so kind and helpful. Rooms were clean, modern and comfortable. The best Hampton inn so far!

The room was very clean and very quiet. The breakfast was great too

Wonderful place to stay They had updated the furniture. Nice place to set your suitcases. Hooks on the wall to hang coats and purses |Counter to sit and do makeup. Bathroom updated to bottles on the wall. So easy to use. |Ty’Asia welcomed us as we entered, she was so friendly and helpful. She is an asset to this hotel.

Great place to stay Wonderful place to stay They had updated the furniture. Nice place to set your suitcases. Hooks on the wall to hang coats and purses Counter to sit and do makeup. Bathroom updated to bottles on the wall. So easy to use. Ty’Asia welcomed us as we entered, she was so friendly and helpful. She is an asset to this hotel.

Yes everything was great! The staff was Awesome. Itcel, Cassandra, Juan, Tiffany, and the support staff. Thank you all!Very clean roomsGood breakfastVery accommodatingLocated right off hwyStores near

Clean comfortable rooms

Awsome free breakfast

I've been a Hilton honors member since November 8th, 2002. The check in at this location was great. The room was okay. The bed is hard as a rock. But the checkout is awful. I wanted to put it on my company debit card. When I checked out they said they had already charged the credit card that I told them I did not want it on and there was nothing they could do about it.

It’s a Hampton. Like all of them.