So, I saw this hotel had over 5 stars, so I decided to stay here for the night. As I started to check in my room, I began to check everything like I normally do. To make sure there's no bugs, clean bed, etc. I found the bed skirt had Come stains on it, including still had the actual seed. I will put picture on if it allows. Got transferred to next room. You can feel the difference in this room, but then I ended up getting back pains from the bed being extremely hard. This was the second room. At least everything else checked out. I'm here for one night this time, but in a month or two, I'll be coming back for about 3 to 6 months. But I Def won't be staying in this place

Super Clean and well maintained Hotel - smells good from the Lobby on up to and into the Room which is so welcoming and comfortable, and the bed is Oooo. I received an exceptional friendly and front desk Reception from Juan. Thank you, Juan! 5-stars for you🌟🌟🌟🌟🌟

Outstanding customer service, clean, comfortable rooms would recommend anybody to stay here and i'm a diamond member

The people that works here are amazing

This hotel has a great vibe, the staff that I met, Stephanie and Juan, are exceedingly personable, friendly and both of them went above and beyond to make our staying very welcoming!They were friends by the time we had to checkout.I highly recommend and will stay here again.

This hotel has great service, clean, safe, neat, with front desk agents who showed professionalism and at all times ready to serve. Rooms cleanness top spot and room service excellent.I highly recommend, either just stop by or long stay.

This hotel is clean and in a good location. However every single time I stay here there’s a problem with my reservation, and I know from experience I’m not the only one. They either kick you out after one night even if you booked more than one night. Also if you check in early they will cancel your reservation that night so you won’t have a place to sleep. Be careful and don’t stay here!!

Everything went wellWill stay again 👍🏼

Avoid. Uncomfortable beds, lots of airplane landing/ takeoff noise.Also, lobby is under construction.

Recently stayed here for three nights while visiting relatives. The room was well-decorated and very clean. The food at breakfast was hot and delicious. The front desk staff - especially Lex and Stephanie - were professional and always ready to answer questions or provide assistance as needed. Finally, the housekeeping staff did a great job cleaning the room and bathroom. I highly recommend this hotel and plan to stay here again when I return to Greensboro in the future.

Nice clean rooms, No odor. Decent price.

Good place to stay when on the road

Service was great and the rooms were super clean

Nice friendly hotel staff, clean rooms.

Great pre-flight hotel We stayed here before our flight to New York City. The hotel staff was fantastic including the shuttle drivers. It was in a safe, semi-secluded location and I felt safe leaving my vehicle there for 2 weeks while I was gone. The room was fine as well. We'll definitely stay here again.

Late night arrival bidness stay Easy online reservation, arrived after midnight from long international flight. Room was ready when I arrived, welcome packet of water and snacks much appreciated! Room was roomy, clean and quiet. Breakfast was typical of this class of hotel…please bring back real plates and stainless…I was spoiled at my hotel in Izmir…shuttle to Airport was an Uber arranged by front desk…when I asked if the airport had many amenities and was advised not, front desk team extended my departure/check out gratis! Overall, very pleasant stay!

Hamptonality X 10 I'm a hard one to win over regarding "stays." The Hamptonality (kindness, professionalism, and overall experience) was exceptional. After being at the Airport for more than 12 hours with continuous flight delays, my flight finally got canceled. I booked this hotel because it looked good enough for a night's stay, plus free airport transportation, and they offer breakfast in the morning. They didn't have a driver for the shuttle, yet they offered me a complimentary Lyft to the hotel (IMPRESSIVE). They're honoring their word on airport transportation. The Lyft arrived, and the license plate didn't match, yet the driver knew my name. For security reasons, I didn't feel comfortable getting in that Lyft. I called Hampton directly and talked to Stephanie, the Assistant Manager, who didn't think twice about rebooking me another Lyft. She expressed how safety is their priority. She never made it seem like the call or rebooking was inconvenient. When I arrived at the hotel, Stephanie, with a great big authentic smile, said, "You must be Mr. Gallik." She quickly checked me in, and I had a fantastic night's sleep. I woke up and had breakfast, the buffet had many options. My point to all of this is that this hotel is better than just a "night's stay." I could easily stay at this hotel without any issues for a week. Oh, and the Ruby Tuesday's is within walking distance to the hotel. That was a nice little bonus. In closing, we all know how the world has become less resilient, and at times, it's harder to find authenticity and kindness among people, including staff in different establishments. This hotel and their staff made this night's stay worth my time in providing this trip advisor review. I hope you enjoy your stay here as much as I did. Thank you, Ryan Gallik

Updated 10/9/2024. Still great service. Rooms and HVAC system needs upgrades.Location is good and price is right. Service at check in was great. Ty'asia was working the front desk and the managers reception and did a great job. Visiting agiain this week and Ty'asia is still here and happy as ever. Currently going through a renovation.

I've stayed at many and this Hampton Inn is among the best. Ask for a room opposite the interstate. There is some noticeable highway noise on the side nearest the interstate.

The outside digital key doesn’t work. Arrived on location with my bags and dinner to go straight to my room and the elevators would not come down. After walking up the stairs with my bags and food noticed an employee holding the elevators to mop the area to get on the elevators. This is an inconvenience to the people staying there. This isn’t the first time this has happened at this hotel. The room smelled like smoke.

Air conditioning motor made grinding noise all night. We slept maybe two hours

My friend and two our daughters stayed at this hotel 9/13/24 for the girls volleyball tournament.Easy access off the interstate.Guest Service associates were friendly and accommodating to our need to check in early.Rooms were clean! I met one member of housekeeping and she was pleasant. My bed was comfortable; perfect after a long day of travel and late night volleyball games.Breakfast was A M A Z I N G! Lots of healthy, delicious options. Self serve coffee was hot and tasted great! The employee setting out breakfast was also pleasant.I will be staying at this hotel again should the need arise and will let the rest of our volleyball team know about our 5 star experience for future volleyball tournaments.

I think this was a great location.And the room was very very clean and I had a really pleasant stay. I thought that my car was safe outside. And the staff was really very nice.

I had a very average experience at this property. Check in was quick, but they did not even acknowledge my elite status. I understand it’s merely a Hampton Inn, but at the very least they could have thanked me for my previous business. I was instantly reminded why I had moved my business travel to Marriott during check in but on this trip I was with a group of friends on personal travel and this is where they chose. My room had a few issues. First off, the AC unit had some sort of mechanical issue. It was so noisy it made it nearly impossible to sleep with it on. Second, the exhaust fan in the bathroom did not work. Third, the doors to the rooms do not close gently, they slam shut all throughout the night. The breakfast was okay, but definitely nothing special. The employees that handled my checkout were much more friendly than the ones who checked me in.

Hampton Inn Done Right Over the last several decades, my wife and I have stayed in Hampton Inns all over the US from Key West to Seattle, Portland Maine to San Diego. Of all we have had occasion to use, this one is among the very best. The facility is clean. The staff seems competent and proficient in this jobs--from the registration desk to the housekeeping and maintenance staff. Without fail, the staff was friendly and welcoming. They genuinely seemed to like their jobs. By Hampton Inn standards, the breakfast was outstanding. The only downside was a bit of I-40 noise at times, but this was not problematic with air conditioner fan white noise. I suggest you specifically ask for a room on the opposite side of the building from the interstate.

The hotel seems safe, was easy to check in, and staff was helpful

The rooms are clean.

EXTREMELY UNSAFE!! BEWARE!! Staff gave me a key to someone else’s room, so I walked in on them! Then the next day, the staff gave someone else a key to my new room and TWO more people walked in on me!!! One of them being at midnight! The staff did NOT care about this unsafe situation. The manager begged me to remove my previous review and promised to add extra Honors points. This did NOT happen and now he is ignoring all my calls/voicemails. STRONGLY SUGGEST AGAINST THIS HOTEL!!!

The hotel is nice, though the powdery smell is a bit overwhelming on the first floor. Rooms are spacious, well maintained, and clean. Contactless check-in and key on the app didn't work the 4 days we were there. The body wash provided in the shower ran out on our 2nd day. Housekeeping didn't come in until our 3rd day and filled it then.

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I have already given my review...Place was excellent..this was my 2nd stay I'm the past 2 years. First one in Wake Forest & now this place. Love the rooms & hope to visit again..Beds were hard & comfy like which I like...

Had the pleasure of staying at this hotel for 6 nights. Rooms were quiet though we were so close to the airport. Breakfast was a typical Hampton Inn breakfast full waffle station, eggs daily with a meat, yogurt, cereal, among other choices. Each morning I went downstairs I was welcomed with smiles from the staff and a good morning. We used the pool also, which towels were provided outside and the pool was clean. The hotel was sold out almost every day we were there yet it was clean, and there was plenty of parking. The ladies at the front desk were always super helpful and polite. Definitely would stay here again if we are in the area.

Everyone was very kind. 1 night stay. Very clean and updated, no complaints. Close to the highway exits. Lots of restaurants nearby. Will definitely stay again

Friendly atmosphere.

Saturday morning 7/24 I was standing in the area to get breakfast at 2 minutes before 10am. The two members serving breakfast that morning walked in and said "we are closed". The door was closed. I was afraid they had locked me in. I asked could I get something right quick as I get out. They said we're closed. I was allowed to get a cup of orange juice. An employee, Ms Josie, saw I was talking with the lady at the front desk about it. Like a super hero she opened the door, walked in the area, and fixed me a plate. So breakfast at Hampton is 6 - 10am. At 10am you will be put out even if you are there two minutes before 10.

Ok, hotel.

Clean with friendly staff Staff wonderful and clean room. The wifi was down but our stay was short so that wasn't a big issue. Our room did have a noisy air conditioner. It worked just fine but sounded like a whistling teakettle, a constant noise which made it difficult to fall asleep.

Ok room. A/C runs constantly with no auto fan, but the air was cool. One of the two elevators was not working. Had good water pressure, and the room was clean. ||However, when I went down with American, United States Dollars, they would not accept cash for a bag of chips. I had to either put it on my room and risk getting fired, or I could give them my personal account numbers for a credit card. (My company card covers the room, and would still get me fired.) I pay cash for everything except major expenses. ||I have a lot of work in this area, but I will not be staying here.

Average, but disappointing. Ok room. A/C runs constantly with no auto fan, but the air was cool. One of the two elevators was not working. Had good water pressure, and the room was clean. However, when I went down with American, United States Dollars, they would not accept cash for a bag of chips. I had to either put it on my room and risk getting fired, or I could give them my personal account numbers for a credit card. (My company card covers the room, and would still get me fired.) I pay cash for everything except major expenses. I have a lot of work in this area, but I will not be staying here.

The friendliness off the staff is second to absolutely none! The rooms were clean and big enough for my twin sons, husband & me. And breakfast options kept everyone happy, I can't even do that at home. The first time we stayed at this location was because I had a friend in town from the west coast & it was easier to stay in Greensboro, than drive from Fayetteville to see her daily. My husband works in Greensboro though, a few minutes away, so it worked out amazing to be there. That said we scheduled another trip & I booked the wrong type of room & they were accommodating enough to fix it a few hours before our arrival. If you have to be in Greensboro & need a place to stay with friendly staff, this is your only choice!

Staff was very friendly, both when we arrived and in the morning.Room was clean. We all slept well.The breakfast was ok. Some Hiltons are a little better than others.

Staff here is really awesome, friendly helpful. I highly recommend this for your stay!

I wish I would have read the reviews before booking. I canceled my reservation and they said I was not in the system and never stayed. they still charged me1 for the night and didn't even try to refund my money and was nasty about it. poor customer service. I don't recommend you stay. find somewhere else.

I wish I had read the reviews before booking. I canceled my reservation, and they said I was not in the system and never stayed. they still charged me any for the night and didn't even try to refund my money and was nasty about it. poor customer service. I don't recommend you stay. find somewhere else.

Terrible customer service I wish I would have read the reviews before booking. I canceled my reservation and they said I was not in the system and never stayed. they still charged me1 for the night and didn't even try to refund my money and was nasty about it. poor customer service. I don't recommend you stay. find somewhere else.

We were denied service after traveling 10 hours with my Service Dog (seizure alert) by the Desk Clerk who wasn’t wearing a name badge. He stated that he needed to see credentials for my Service Dog and then tried to charge a “pet fee” for him. We refused to accept that and told him he was violating ADA Regulations. Their policy clearly states that Service animals are exempt from any fees. When we got upset, he told us he was REFUSING SERVICE TO US! We were DISCRIMINATED AGAINST because of my Seizure Alert Service dog. This location also accepts pets! This has been reported to ADA, Hilton and the General Manager, Ryan Sims. Still NOTHING has been done to rectify this situation! Not worth staying here! They’re rude and in unaccepting of people with Disabilities! BEWARE

A little hidden and hard to get to. Pleasant clean place. I wasn't there long.

We stayed here in May for a family wedding. Only 10 minutes from the airport and a very welcoming, professional staff that greated us upon arriving letting us know about the amenities the hotel offers. The room was clean and comfortable. The ice machine was out of order on our floor but otherwise all was terrific. Would recommend this hotel afain.

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I came to Greensboro on May 11th for my sister's college graduation. We drove down from NY and when I found out there was an issue with the room I was devastated. I believe the managers name was Stephanie (I should've wrote this review sooner)...not only did she SAVE my entire day but she made my trio so much better. Thank you for your kindnesses and all of your help. We didn't didnt to check out the pool but breakfast was great and the rooms were very clean and comfortable. I'll definitely be back!