Good hotel to stay in at the airport. However they should provide security in the parking lot 24/7. I recently had my vehicle, and at least two others, vandalized in their parking lot on the same night, with busted windows and several items stolen from the vehicles. Be very careful leaving anything more than a toothpick in your car here.

This hotel is beautiful with a lot of onsite entertainment for the guests. I loved it and I would recommend a visit to anyone and everyone.

Couldn't get closer to the airport if you tried. Nice, clean everything. Very quiet. There is a short walking path, a gym, an indoor pool and outdoor pool. No hot tub. Bar and restaurant tho we didn't use either. Only had a shower. Wouldve liked a tub or a hot tub. No free wifi or breakfast. Plenty of parking.

I’m having to leave a mixed review. The location of the hotel is perfect to the airport and I found all the staff that I encountered very friendly and helpful. The problem is with the room itself. I could not get the air conditioner to work properly. I settled on a cold setting for the whole night rather than Heat but it appears that in some rooms the AC does not work properly, and I see that as a common thread in the reviews. When I came to the hotel, the hallway on my floor was blasting heat, which wasn’t a problem in the room until I tried to find the temperature to remain comfortable. Next came the four hard as a rock pillows. They really need to update their rooms a bit, but it was just uncomfortable. These pillows needed to be retired sometime ago. Hoping to get a good nights sleep before an early flight was impossible, and I finally gave up an hour earlier than my intended 5 AM alarm. I didn’t sleep well at all and that sort of a basic at a hotel. One last problem was when I came back from dinner last night I was locked out of my room and had to call for help to get back in. Apparently the locks on some of the doors do that. We were just calling for maintenance when it worked after about a 15 minute delay. I really like this place but I hope they can figure way to refurbish and modernize, and maybe get a few new pillows.

Wasn’t a good nights sleep, but is close to the airport I’m having to leave a mixed review. The location of the hotel is perfect to the airport and I found all the staff that I encountered very friendly and helpful. The problem is with the room itself. I could not get the air conditioner to work properly. I settled on a cold setting for the whole night rather than Heat but it appears that in some rooms the AC does not work properly, and I see that as a common thread in the reviews. When I came to the hotel, the hallway on my floor was blasting heat, which wasn’t a problem in the room until I tried to find the temperature to remain comfortable. Next came the four hard as a rock pillows. They really need to update their rooms a bit, but it was just uncomfortable. These pillows needed to be retired sometime ago. Hoping to get a good nights sleep before an early flight was impossible, and I finally gave up an hour earlier than my intended 5 AM alarm. I didn’t sleep well at all and that sort of a basic at a hotel. One last problem was when I came back from dinner last night I was locked out of my room and had to call for help to get back in. Apparently the locks on some of the doors do that. We were just calling for maintenance when it worked after about a 15 minute delay. I really like this place but I hope they can figure way to refurbish and modernize, and maybe get a few new pillows.

Great location and great event staff!

Great hotel..walking distance from the airport.

The staff here was very helpful with trying to get me connected to the internet with a work computer that uses a VPN. The room was comfortable and clean. The area felt safe. We would definitely stay here again if in the Greensboro area.

Great location at the Airport. Extremely nice, new and clean

Overall decent airport Marriott. ||PROs:|-On airport property with free parking|-Friendly staff|-Remodeled rooms||CONs:|-I found the food options bland between dinner at Due South and the breakfast in the 6th floor concierge lounge. Just kind of generic. On the second day for breakfast, I brought in yogurt and overnight oats from Whole Foods bc I just felt the desire for more.|-Several elliptical machines in the gym were not working and the filter was flashing red on the filtered water dispenser in the gym ||So overall a good Marriott just would like to see the energy that was spent on the rooms extended to the rest of the hotel in terms of food, gym, etc.

Location

Decent Overall Overall decent airport Marriott. PROs: -On airport property with free parking -Friendly staff -Remodeled rooms CONs: -I found the food options bland between dinner at Due South and the breakfast in the 6th floor concierge lounge. Just kind of generic. On the second day for breakfast, I brought in yogurt and overnight oats from Whole Foods bc I just felt the desire for more. -Several elliptical machines in the gym were not working and the filter was flashing red on the filtered water dispenser in the gym So overall a good Marriott just would like to see the energy that was spent on the rooms extended to the rest of the hotel in terms of food, gym, etc.

My wife stayed at the Greensboro Airport Marriot and the food was horrible. No room service and a chicken sandwich served on soggy bread. The menu was sent in text picture. Such a disappointment for a Marriot property.

I only work at this location as an outside contractor, so this review is more about the surface level experience.Food is good staff is friendly.

My stay at the hotel started off….strange. I checked in and the young lady at the front desk was very pleasant. My plan was to get a few hours of work done before starting my weekend. After I got into my room and took out my laptop, I noticed that the internet/wifi wasn’t working. I called down to the front desk and the response back was…..interesting. She asked ME to call tech support. This was so weird as I am THE GUEST! So bizarre.However, I truly needed to get some work done and I didn’t want to have to leave and go to a coffee shop as there is nothing close by. So, I spent the next 30 minutes on the phone with tech support troubleshooting Marriott’s internet. I’ve never experienced anything like that in all of my travels.We stayed on the 6th floor (concierge level) but they said it was closed so truly no benefit on the upgrade.This is an ok hotel but it’s older and just a different experience than normal when it comes to Bonvoy. I probably won’t stay here again.

Alvee is awesome!! I’ve been visiting for years and her customer service and her smile continues to bring us back 😄

The service did not meet Marriotts standards and I wish I would have booked somewhere else in town for our stay. The airport shuttle was the only redeeming feature for this hotel.

Went to a dinner detective show. Had an amazing time!

The hotel has a great little restaurant serving all day and evening. Great coffee and breakfast and dinners. Rooms are quiet and beds comfy. No noise problems. All toiletries for you and clean. Little area with snacks and whatnot, but at regular prices, which was refreshing. The top floor has a concierge area for platinum members with daily small bites and drinks. All in all, a solid 5 out of 5.

Rooms are good. Conveniently located. Staff is friendly. (RUBY IN CONCIERGE IS AMAZING).Pool was open for the first time in the past couple years we've stayed here, hot tub still out of order.

Enjoyed the hotel amenities, breakfast, rooms etc. Make sure you don’t leave anything behind. Reached out to the lost and found the same day I checked out and apparently my belongings just disappeared.

Loved it.

This hotel has a decent bar and if you’re a reward member the lounge upstairs has decent hors d’oeuvres in the evening, dessert, and they offer a quick breakfast in the morning as well. Ruby, the breakfast attendant, is the best!! The rooms are clean, beds are comfortable, and the housekeeping keeps up with the rooms. I love their gym space and they do have a pool. I enjoy sitting out in their pavilion and although it’s next to the airport, it’s a nice comfortable outside area that blocks traffic.

Love this spot. Great hotel and close enough to everything there is to see in Greensboro. Which isn't much.

Hotel is decent due to its proximity to the airport, however, what happen to service standards? Ordered food, no room service available ("none since covid"); ordered spinach salad, no eating utensils in the bag, had to go back down; barely 2 tsp of cranberries, walnuts, blue cheese...definitely not worth $12, paid extra $9 for salmon; Ordered chicken wings $18, some of which tasted old, so discarded those; no dressing for celery/carrots, as it describes on the menu...too tired to go back down again. Didn't realize check and recheck was necessary for service accuracy. Then awakened at 4am by loud humming sound, called desk, no one available to check, sound stopped, 45 min later sound again, NO MORE SLEEP! Had 530am wakeup. Followed sound to HVAC. Really Marriott?SignedCurrent Marriott Gold member...thinking of becoming former

Good overall I came for a week attending a convention. The staff was very friendly and willing to assist. I did have to keep searching for the complimentary coffee or cups each day as I was their for a week and did not get any replenished each day at all. There was no coffee bar at all everything was in the diner if you wanted a coffee after 7. The shuttle was great going to the gift shop at the airport (as there was nothing nearby) . The staff was wonderful though overall and nice clean rooms. We did ask for handicap room and made sure to let them know we needed it. When we got there there wasn't one to be had. They did try to accommodate us though good but I was a little frustrated that what we asked for wasn't available.

Refused to honor a rate that was $20 less after explaining that I was part of a large group. I took my money some where else and you should too. BAD CUSTOMER SERVICE.

Nothing special - I have many employees who visit GSO and I placed them here. After receiving feed back from each employees, I will relocate my business elsewhere due to location, amenities and accessibility. The great thing about this place is it sits on airport property and offers shuttle service.Side note: don’t expect great service after 8pm!! My employee needed an authorization- so I called to provide my email to the front desk and they put me on hold. After 15min I called back and put me on hold.. I drive 45min to the airport and no one was at the lobby and the girls were chatting while I was on hold.. I asked my employee and they advised me they only had few customers who checked in.. I cancelled reservations and went with Hilton.

My family and I spend a few days here and must say triple AAA plus! The service, food and rooms are incredible. Must stay if in the neighborhood.

Great hotel. Service is very good as well.

Worst customer service ever Refused to honor a rate that was $20 less after explaining that I was part of a large group. I took my money some where else and you should too. BAD CUSTOMER SERVICE. Bad bad bad bad bad bad bad bad bad

Good Experience thanks to Milcah and Irma (Housekeeping) The location was good, and the room was very decent and clean. Milcah at the front desk was very friendly and professional and ensured I had a nice quiet room. When I arrived in my room, I was greeted with a very nice note from Irma with housekeeping so welcoming that I made sure I found her when I checked out the next morning just to thank her for her friendly note. This was my first stay at this Marriott but I plan to visit again!

Bed bugs….beware. I was there on August 7th and I have so many bed bug bites - it’s disgusting.

Amazing staff! Like being Chick-fil-A!! How you do that? Quick responses and very welcoming. I love it here

Terrible Management I was there with my family and I wanted my room to be refreshed and when I asked front desk they told me a housekeeping manager would come talk to me and when the manager got to my room she had a real nasty attitude. I will never visit this hotel again. The room was very very very dusty.

Great place to stay but things to know. Always enjoy our stay at this property when visiting family in Greensboro.. GR8 staff. Easy shuttle to GSO. Things to be aware of though... For an odd reason, they did away with dressers. We were there for 4 nights and literally lived out of the suitcase. For you tech guys, I always bring an HDMI cord so I can watch stuff on my computer. They nailed the TV to the wall eliminating access to the plugs on the back of the TV. Really need an overhead light in the room. Or better bulbs. Speaking of dark, if you print out your boarding pass from their dedicated computer, bring a flashlight. Single overhead light is blocked out when you sit at the computer. #Weird. Heads up- restaurant only serves breakfast and dinner. If you wake up late (after 10) on weekdays, you need to go out for breakfast which is a 5-10 minute drive. Oh, and the beds were wonderful!!!! And there are a ton of electric outlets. We'll be back...and ready :)

Mis-lead How do you have photos of a jacuzzi up with a indoor pool just to have it closed? I dnt understand how that can be left up so misleading to guest like myself. I chose this hotel for that and the bar and "Oh no its been closed for years" WHAT? news to me and your online site photo array...Shame on you Marriot.

Great for travel or events I’m a fan of Marriott properties and this Airport location is a great example. The staff is always friendly and the rooms are nicely updated despite this being an overall older building. It’s extremely convenient to the airport for travel and they also have a lot of event space so I’ve been here for both. As I said, it’s a little bit older so they don’t look exactly like the newer Marriott’s which are really getting nice these days. That’s said, they have all the amenities including an indoor/outdoor pool, decent gym, a good restaurant, and an M club for frequent travelers

Unacceptable Management Checked in to a "mini suite", essentially a larger L shaped room, courtesy of a Titanium Elite upgrade. Room was cold, raised heat, went to dinner. Two hours later, still cold, raised heat again, sat with down jacket on. 90 minutes later still cold, checked filthy duct, fan on high, didn't help. Called downstairs asked whether they were having heat problems in hotel, told no. It's 10 pm, didn't feel like moving but was freezing with coat on. Asked for new room, told no. We will send up a blanket. I said that's ridiculous and asked for a manager. Manager refused to get on phone. I couldn't believe what I was hearing. Asked again, refused again. I have her name. I was again offered another blanket. I asked, should I wrap it around my head? Answer, yes. Around 3 am room started to warm up.

Fine visit! Typical Marriott quality! This is an older but very well kept Marriott- I have never had anything less than a great stay at any Marriott but I especially like the amenities on this one- fine restaurant, spacious area with indoor/outdoor pool, workout room, and more...it's at the airport meaning that it is about a 20-25 minute drive from most things in the area but you can't beat the convenience of being able to roll out of bed, get groomed and dressed and be right there to get on your flight on time...overall great stay!

Wonderful Marriott Property! Exceptional Hotel & Service! I arrived and the proximity of the hotel to the airport (it’s actually on airport property) was such a time saver for me. I stay exclusively at Marriott properties when possible so I have 20 years of hotel stay experience. I know what to look for quickly to determine what I’m about to experience. The staff is wonderful, rooms modern and clean and spacious. Common areas are well appointed and clean. Restaurant and bar are spot on and the meals and drinks were exceptional. Overall I’d come back again and again without hesitation. It gets my 5 star review.

Average at best The hotel was acceptable and right on the airport property. The rooms were average but the heating in my room was not working properly. I am not sure if it was just the poor insulation of the hotel or the weak heater. The restaurant was also average and I was able to take food out. Again another restaurant not offering room service due to Covid but allowing a full restaurant and bar to operate with nobody wearing masks.

Respect and kindness, please! We mixed up this hotel with a Courtyard and showed up at this Marriott on a Saturday afternoon. We went to check in and I guess we were bothering the front staff from sanitizing the phones (maybe the person had just arrived to work). She moved to a different computer without any pleasantries and gave our name to check in (it clearly wasn't there) and then not so nicely asked if we had a confirmation number. When I checked, that's when I realized we were at the wrong hotel. Nothing more said from the two staff members after that. Not a "no worries" or can I help you with finding the correct hotel. It was an honest mistake and I'm sure we are not the first people to show up at the wrong hotel. We were all astounded by the lack of respect and kindness given to potential customers that afternoon.

Great stay! Recommend for kids! Our stay was excellent! Room was clean, staff at front desk and at restaurant were incredibly friendly and helpful! The indoor/outdoor pool was amazing, definitely a bonus if you have kids, and it wasn't busy in the evening due to it being basically in the airport, so if you're lucky you get the pool to yourself! As of our stay the hot tub was closed due to covid rules.You cannot hear planes inside the room either. The only complaint is no free breakfast unless you are higher in the Marriott Bonvoy club. But if you know ahead of time you can plan ahead. They are doing made to order breakfasts there that are served in Styrofoam containers due to Covid rules. All in all a great stay and my family and I would stay there again!

Only as a convenience. If you need to catch an early morning flight, this is your place. Sadly, that's about the only positive. Nice contemporary decor in the rooms, horrible restaurant. Microwaved bar food is a good comparison. The front desk staff is a bit passive-aggressive, called from the airport for a shuttle twice, the second time was yelled at saying I did it wrong the first time? The room was clean, quiet, but woke up at 3 AM from a heavy odor of marijuana, the entire fifth-floor reeked. I realize that's not the Hotels fault, but it kind of is.

It had an airport shuttle. But overpriced. For the price point, this hotel was a disappointment. The in-room fridge sounded like a plane landing, with no way to unplug or shut it off. The 'continental breakfast' was a sad array or cold cereal and yogurts, prepackaged baked goods. OK--COVID, I understand. But charging $10 for a tiny box of cheerios and a little dannon yogurt, after paying $180 for a single room is ridiculous. The only thing I was satisfied about was the shuttle from the airport. My flight arrived after all rental car counters were closed, necessitating a stay near the airport, with a shuttle provided.

Nice Quick Stay As always the Marriot at the Greensboro PTI airport never disappoints. This will be my third time staying at the hotel. Rooms have been renovated within the past year. Front desk staff was extremely nice and accommodating and you can tell they enjoy their job. In door pool and restaurant was open. Hotel right next to the airport. Room was clean and beds were comfortable.